你的工作是甚麼?

不是工作職稱，而是工作內容

每當你在工作的時候，都在做些甚麼?

重要性是甚麼，困難度又在哪,

帶來了甚麼改變，創造出甚麼價值?

"我為每一個停留在我桌前的人，帶來了一些改變"

"我讓我的老闆對於公司的挑戰與任務信心十足"

"我完成了最終銷售"

如果你的工作內容只是"出席"，該為自己的工作內容增加一些重要性了。

 

What's your job?

Not your job title, but your job. What do you do when you're doing your work? What's difficult and important about what you do, what change do you make, what do you do that's hard to live without and worth paying for?

"I change the people who stop at my desk, from visitors to guests."

"I give my boss confidence."

"I close sales."

If your only job is "showing up," time to raise the stakes.

by Seth Godin

永遠可以有更好的表達方式

你一定看過這些標示：
"恕不接受信用卡"
"個人貴重物品、請自行妥善保管、如有遺失，恕不負責"
"本店廁所恕不提供外客免費使用"

其實，沒有人規定這些標示一定要用這麼不禮貌的口氣，才能凸顯出重要性或是達到告知對方的目的。

"為了盡可能維持價格低廉，我們只能接受現金，但方便的是，隔壁就有提款機了"
"我們非常樂意為您留意個人物品，但我們可能正忙碌於製作您的咖啡"
"店內洗手間專門提供給我們敬愛的消費者所使用，進來逛逛買些東西吧! "

事實上，只要將意思表達清楚且語帶尊重，不但能更有效的溝通，當問題發生時，對方也較不容易將問題怪罪在你身上。

They're your words, choose them

You've seen the signs:

ABSOLUTELY NO CREDIT CARDS.

NOT RESPONSIBLE FOR LOST OR STOLEN ITEMS.

BATHROOMS FOR PATRONS ONLY.

Guess what? There's no legal requirement that signs have to make you sound like a harsh jerk in order to carry weight or to inform the public.

To keep our prices as low as possible, we only accept cash. The good news is that there's an ATM next door.

Careful! We'd like to watch your stuff for you, but we're busy making coffee.

Our spotlessly clean restrooms are for our beloved customers only, so come on in and buy something! Also, there's a public bathroom in the library down the street.

In fact, you might find that when you speak clearly and with respect, you not only communicate more effectively, but people are less likely to blame you when something goes wrong.

by Seth Godin

我如何能夠擺脫恐懼?

這個問題問錯了。

唯一能夠擺脫恐懼的方法，是停止做那些可能不會成功的事情，停止將自己推離舒適圈，停止為了那些至關重要的事情付出努力。

對的問題應該是，"我如何能與恐懼共處?"

恐懼不是敵人，麻木不仁才是。

How do I get rid of the fear?

Alas, this is the wrong question.

The only way to get rid of the fear is to stop doing things that might not work, to stop putting yourself out there, to stop doing work that matters.

No, the right question is, "How do I dance with the fear?"

Fear is not the enemy. Paralysis is the enemy.

by Seth Godin